Terms and Conditions:

Background

This Policy applies as between you, the user of this website and WMEDED SERVICES LIMITED, the owner and provider of this website and its connected persons.

WMEDED Services Limited is referred to as “WellMedic”, “WellMedic.co.uk”, “us”, “we” or “our” in these terms and conditions.

Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of this website. If you do not agree to be bound by these terms and conditions, you should stop using this website immediately and should not purchase our products or services.

If you have any questions relating to these terms and conditions please email sham@wellmedic.co.uk.

1 Application

1.1 These terms and conditions shall apply to the provision of the free and paid services as outlined in clause 7 by WMEDED SERVICES LIMITED.

2 Definitions and Interpretation

2.1 In these terms and conditions the following terms shall have the following meanings;

“Account” means your personal login for this website. This includes the personal information that you share with us, but will not include your payment information as that is stored with our payment provider.

“Advertisement material” means any marketing channel used by WellMedic. This includes but is not limited to blog posts, podcasts, emails, WhatsApp, Facebook, Twitter, Instagram, Telegram and Linkedin.

“AKT” means the Applied Knowledge Test which forms part of the MRCGP

“RCA” means the Recorded Consultation Assessment which forms part of the MRCGP.

“Customer” means the person who has used our paid or free services.

“Content” means any text, graphics, images, audio, video, software, data compilations, code or any other form of information capable of being stored in a computer that appears on or forms part of this website.

“Courses” means any course which is hosted on our educational platform, wellmedic.co.uk.

“Service” means collectively any online facilities, tools, services or information that WellMedic makes available through the website, email or third-party services either now or in the future.

“System” means, any online communications infrastructure or online material that is made available through the website. This includes, but is not limited to email, discussion posts, comments, podcasts and blogs.

“Supplier” means WellMedic. Registered as WMEDED SERVICES LIMITED.

“User/Users” means, any third-party that accesses the website and is not employed by WellMedic.

“Website” https://wellmedic.co.uk/ and any sub-domains of this site. This also includes https://wellmedic.thinkific.com/ and any sub-domains of this site. These terms and conditions also apply to any domains linked to our third-party applications.

“WellMedic” is the trading name for WMEDED SERVICES Limited.

3 Age restrictions

3.1 Persons under the age of 18 should only use this website with the supervision of an Adult. Payment information must be provided by adult users only.

4 Privacy

4.1 Use of this website is also governed by our privacy policy which is incorporated into these terms and conditions by this reference. https://www.wellmedic.co.uk/privacy-policy/

5 Disclaimers

5.1 Your membership on this website is purely for educational use only. Any opinion, news or research pieces contained on this website or via other advertisement materials is provided as general market commentary and does constitute as exam advice.

5.2 By viewing any material or using the information provided by WellMedic you agree that is general education material and you will not hold any person or entity responsible for any loss or damages resulting from the content or general information provided.

5.3 For the avoidance of any doubt, WellMedic, its employees, directors or associate members are not qualified medical lecturers, teachers or medical education experts. We are doctors with an interest in the wellbeing of other doctors and an interest in the accessibility of medical education.

5.4 The content available via our courses is restricted to those who have purchased the course. Sharing our content is prohibited without our prior consent. This extends to all of the Google sheets shared via WellMedic.

5.5 At the time of production, the course, website and advertisement material is deemed to be accurate as per our internal review processes. We are not responsible if information made available on this site is not accurate, complete or current at the time of your access.
5.6 Our course, website and advertisement material is provided on a general basis and should not be relied upon or used as the sole basis of making decisions without consulting primary, more accurate, more complete and timely sources of information. Reliance on our material is solely at your own risk.

5.7 We reserve the right to amend any errors on our website without prior notice.

6 Basis of Sale and Service

These terms and conditions come into effect when either;

6.1 A user completes an online purchase of any material produced by us.

6.2 A user registers and attends a free service.

6.3 A user attends a webinar hosted on a third-party platform by WellMedic.

6.4 A user accesses any content published on the WellMedic website or sent via email.

6.5 A user views any content published on our advertisement material.

7 The Services

Our paid services currently include;

7.1 The MRCGP AKT preparation course

7.2 The complete MRCGP AKT admin course!

7.3 The complete MRCGP AKT evidence-based medicine course! (statistics)

7.4 The best MRCGP AKT mock course

7.5 What’s it really like to PASS the MRCGP RCA?

7.6 The GP trainee portfolio support package

7.7 Access to our course is given for 90 days from the time of purchasing courses 7.1, 7.2, 7.3, 7.4 or 7.5. A course can be extended with no further charge if one of the two following conditions are met;

7.7.1 You are sitting the exam in more than 90 days.

7.7.2 You fail your exam and plan to resit at a future date.

7.7.3 In in order to honour this, we will require proof of your future exam date and/or proof of failing the AKT. If you are unable to provide proof of a future AKT booking, we will expect you to provide your AKT booking receipt as soon as the AKT booking window opens via the Royal College of General Practitioners. Failure to do so will result in an immediate termination of your account.

Our free services currently include;

7.8 Access to all content published via our advertisement materials. This is limited to services which do not fall under our paid services.

7.9 Access to our podcasts which are submitted to our website and third party podcast providers, which include but are not limited to, apple podcasts, spotify podcast and amazon music.

7.10 Whilst every effort has been made to ensure that all descriptions of the services listed in these terms and conditions are met, we are not responsible for any variations from these descriptions.

7.11 Our products are offered through internet services. The quality of the user experience will be dependent on your internet connection. We will not be held responsible for a reduction in video or access quality.

7.12 Our products may be limited to certain customers and we are not obligated to offer you access to a certain product.

7.13 Our product range is subject to change without prior notice. We reserve the right to modify or discontinue the whole or part of any existing services.

8 Price

8.1 The price of goods and services shall be the advertised price on our website.

8.2 If a price is pre-agreed between ourselves and the user, that price shall remain valid for 24 hours and will be honoured using a voucher code.

8.3 The price displayed on the website is inclusive of any applicable taxes imposed by local laws.

8.4 All pricing information on the website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time as necessary without any prior notice. All pricing information is reviewed and updated regularly.

8.5 All prices quoted are inclusive of Value Added Tax (VAT) at the time WMEDED services limited is eligible to register for VAT.

8.6 Please see point 13, specifically referencing “The GP trainee portfolio support package”. This covers the Conclusion of the contract, Term, Renewal and Termination.

9 Payment

9.1 All payments shall be made at the time of processing the order.

9.2 To process payments, the website uses a third-party payment gateway Stripe, Inc. We do not store your payment data. Payment data is processed by Stripe, Inc. For more information on Stripe, please visit https://stripe.com/gb/checkout/legal

9.3 Should user opt to use Klarna as their checkout preference, payment data is processed by Klarna. For more information on Klarna, please visit https://www.klarna.com/uk/terms-and-conditions/

9.4 Klarna’s Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply.

9.5 Klarna’s Pay in 30 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply.

9.6 Please see point 13, specifically referencing “The GP trainee portfolio support package”. This covers the Conclusion of the contract, Term, Renewal and Termination.

10 Refunds

10.1 If the user has accessed our course or had access granted to our templates or cheat sheets refunds will not be offered.

10.2 If you have not accessed the material stated in 10.1 and have signed up in error, we can offer a full refund if requested within 14 days via email to sham@wellmedic.co.uk.

10.3 Processing your refund may take up to 72 hours. If you access the course, templates or cheat sheets within this time period the refund will not be applied.

10.4 Please see point 13, specifically referencing “The GP trainee portfolio support package”. This covers the Conclusion of the contract, Term, Renewal and Termination.

11 Accounts

11.1 In order to purchase and access paid services on this website you are required to create an account. We request that all of the information you submit is accurate and truthful.

11.2 It is explicitly forbidden to share your account details. We accept no liability for losses or damages incurred as a result of details shared by you. If you use a shared computer we would recommend that you do not store your login details.

11.3 If anyone else uses your account details to access any products you have purchased then this will constitute a new sale and you will be responsible for this payment.

11.4 If you defraud WellMedic by sharing your account details or our paid resources without prior written consent. We will have to inform the General Medical Council of our probity concerns

11.5 If you have reason to believe that another party has obtained your account details without consent, you should contact us immediately so that we can suspend access to the relevant account.

11.6 The account details you share (not including your payment information), may be transferred unencrypted and may involve access over various networks.

12 Termination and Cancellation

12. 1 We reserve the right to refuse service to anyone for any reason at any time. This includes cancelling any pending orders.

12.2 If we decide to terminate your account you will be notified by email.

12.3 We reserve the right to terminate without giving reasons.

12.4 If we terminate your account, we will provide you with a full refund. If we terminate your paid subscription as per clause 13, we will refund a single month’s paid subscription cost.

12.5 If you choose to terminate your own account and are not eligible for a refund as stated in clause 10, we will issue no refund.

12.6 Please see point 13, specifically referencing “The GP trainee portfolio support package”. This covers the Conclusion of the contract, Term, Renewal and Termination.

13 Conclusion of the contract, Term, Renewal and Termination

13.1 This clause is specific to the “The GP trainee portfolio support package”.

13.2 The details and pricing in respect of the Paid Subscriptions on the WellMedic service and in our marketing & promotions do not constitute a legally binding offer. By activating the purchase button (or, as the case may be, an equivalent button) you submit a legally binding offer to conclude a contract. The contract is concluded by our explicit confirmation of the contract. If you have not received such a confirmation, the contract is concluded when we provide you with access to the Content within the WellMedic Service.

13.3 If no minimum initial term (e.g. 12 months) is specified at the point of sign-up for your Paid Subscription, your Paid Subscription begins on the day of the conclusion of the contract and has an indefinite term, but can be terminated at any time either by you or by us with a notice period of thirty (30) days. If a minimum initial term (e.g. 12 months) is specified at the point of sign-up for your Paid Subscription, your subscription will initially be for such minimum term and will then continue to be automatically extended by the length of the minimum term (or, if different, on the basis (if any) as was expressly specified at the point of sign-up for your Paid Subscription), unless the subscription is validly terminated by you by providing a minimum of thirty (30) days’ notice, such termination to take effect at the end of the (as applicable) initial or current subscription period. Our right to immediately suspend or terminate your access remains unaffected.

13.4 You may terminate your Paid subscription by emailing sham@wellmedic.co.uk and this will be considered your providing us notice for the purposes of 13.3 (but for clarity, termination remains subject to the applicable notice periods). Where you have terminated in accordance with section 13.3, you will continue to have access to the subscription plan until the end of your subscription period at which point it will terminate.

13.5 If you have a Free Subscription, your subscription will continue until you terminate it pursuant to this Section 13.5. We can terminate your Free Subscription at any time via email with a notice period of 7 days. You may cancel your Free Subscription by emailing sham@wellmedic.co.uk. You may cancel your Free Subscription at any time.

13.6 To the maximum extent permitted under applicable law, you hereby waive any right of withdrawal you may have under applicable law, and/or you acknowledge you will lose your right of withdrawal if you have streamed Content within the applicable withdrawal period (if any).

14 Use of communication facilities

14.1 Users can leave comments and feedback in certain blog posts, forums, podcasts and course lessons. We reserve the right to monitor any and all communications made using our system.

14.2 We may, but have no obligation to remove content that we (at our discretion) consider to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or are deemed to violate another party’s intellectual property.

14.3 You agree that by engaging in our discussions that you will not post comments that violate clause 14.2.

14.4 If you breach the above guidance, we reserve the right to cancel your account and terminate access to all products without offering a refund.

15 Limitation of liability

15.1 The user shall indemnify the Supplier against all damages, costs, claims and expenses suffered by the Supplier arising from any losses or damages.

15.2 Using our paid and non-paid services does not guarantee you an exam or MRCGP pass. The content is here to support your revision strategy. We are not to be held responsible for you failing your exam, MRCGP qualification or any component of the MRCGP.

15.3 We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein. Users should accept that they use the website and its content at their own risk.

16 Force Majeure

16.1 In the event that either party is unable to fulfil its obligation under this agreement by reason of any supervening event beyond its control, including but not limited to war, national emergency, flood, earthquake, lockdown or strike neither party will be deemed to be in breach of their obligations under this agreement. They shall immediately give notice to the other party if reasonably able to do so.

16.2 WellMedic shall have no liability to the user if it or its third-party software are prevented from or delayed from performing its obligations under this agreement, or from carrying out its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitations, strikes, lockdown, industrial disputes, failure of a utility, failure of a third-party software or service, failure of transport, failure of telecommunication networks, act of God, war, riot, malicious damage, compliance with any legal or government order. If it is reasonable to do so, users should be notified of the event with the expected disruption duration.

17 Changes to T&Cs

17. 1 We reserve the right to change the website, its content or these terms and conditions at any time. You will be bound by any changes to the terms and conditions from the first time you use the website following the changes.

18 Availability of website

18.1 The service is provided “as is” and on an “as available” basis. We give no warranty that the service will be free of defects and / or faults. We accept no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP failure, host equipment failure, connection network failure, power failure, third-party software failure or downtime, natural events, acts of war or legal restrictions.

19 Intellectual property

19.1 All content on the website is the property of WellMedic. By continuing to use the website you acknowledge that such material is protected by the applicable United Kingdom and International intellectual property and other laws.

19.2 You may only copy and re-use content from our website for personal educational purposes only. Unless you are given prior written permission by WellMedic.

19.3 You agree not to use the content on our website for commercial purposes.

19.4 You agree not to systematically copy the content on this website for the purposes of creating a database or directory.

20 Links to other websites

20.1 Some of our products may direct you to third-party websites which we are not affiliated with. We are unable to control the content and accuracy of their website and we are not liable for their materials, websites or products.

20.2 The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

21 Links to this website

21.1 Links to our free services can be shared in social channels by our users, including WhatsApp, Facebook, Twitter, Instagram, Telegram and Linkedin.

21.2 If you wish to place a link to this website on other websites, please contact us to receive our written approval. Please contact us at sham@wellmedic.co.uk.

22 Notices and Communication

22.1 All notices will be sent via email to the email address used to register to our service. Such notices will be deemed to have been received 3 days after sending the email. If the email is sent on a weekend or bank holiday, the notice will start on the next business day.

22.2 Users are encouraged to check their junk and spam email folders to ensure communication has been received.

23 Governing Law and Jurisdiction

23.1 These terms and conditions and any disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the law of England and Wales.